Higher sales thank to product bundels on DecoDoma.cz

Results after one year of cooperation

+4 %

Conversion rate

+6,1 %

Overall revenue

+3,2 %

Average order value

Product Bundles

+3,8 %

Conversion rate

+7,7 %

Average revenue per customer

+ 3,7 %

Average order value

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Industry
Retail

About the project

DecoDoma, a Czech e-shop specializing in home decoration and home furnishing, boasts more than a decade of tradition during which it has gained a strong market position. In order to provide customers with an even better and more personalized shopping experience, the e-shop decided to switch to Zoe.ai's advanced recommendation system.  

Main Challenges

The main motive for this change was to provide customers with a wider range of products, especially in the area of alternative products for cross-sell and upsell. Zoe Deep Recommendations brings more sophisticated behavioral models into play, working in real-time. To evaluate the effectiveness of this innovation, DecoDoma AB conducted testing, comparing the global benefits of the version of the site without Zoe.ai Recommendations and the version with Zoe.ai Recommendations. This analysis was conducted with a 50:50 traffic split to accurately assess the impact of Zoe.ai on customer interaction and the subsequent buying process.

Solution

As part of the Zoe.ai implementation, we focused on maximizing the recommendation areas:

  • Homepage

  • Product detail - Discover more

  • Product Detail - Shop Together (Packages)

  • Product Detail - You might also like

  • Category - You might like

  • Add to Cart

  • Cart

6% revenue growth and immediate benefits of product packages

The deployment of Zoe.ai has brought us up to a 6% increase in sales in some months on the version of the site where the service is deployed. At the same time, Zoe.ai has introduced a new purchasing element in the form of product bundles, which has brought us essentially immediate benefits.

Vladimír Fogl
CMO

Examples of recommendation areas

We maximised the potential of personalisation thanks to bigger number of recommendation areas

Would you like to achieve similar results like DecoDoma.cz?

Do not hesitate to contact us, we will be happy to discuss your situation.